Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has updated its size classifications for female and kids' apparel without notifying all users about the change.
Digital Channels Backlash
Numerous buyers and vendors have taken to social media saying Vinted listings now show a modified sizing category compared to what was initially listed due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
It has advised users to review their products and update the measurements by hand when needed, which has left users frustrated.
Size Classification Changes
Previously, the sizing featured one number and one letter, for instance S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size used to be a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Manual Updates
Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she said.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices following member complaints.
